All Clear’s Mystery Shopping Ratings
That’s Insurance have spent some time mystery shopping on all-clear-travel-insurance-review’s website. The policy wording, website, customer service/buying process have been carefully reviewed and each section awarded a user friendly score, which you can see below.
Policy wording – Marks are awarded for Layout, Readability ,Terminology, Communication and Appropriate information.
Website – Marks are awarded for Layout/Navigation, Access to important information e.g. policy wordings, Clear Explanation/Comparison of policies, including limitations, Frequently asked questions.
Customer Service Marks are awarded for the Buying process, Customer Service, Clear Quotations, Access to important information/Comparison of quotes.
The scores have been calculated as an overall percentage and shown on the three gauges. You can see how All Clear compares to the industry average. The higher the percentage the better the company performs in each area.
What Are The Best Travel Insurance Policies
We’ve compared the policies of more than 70 travel insurance providers to bring you our best and worst travel insurance tables – which list the best policies from each provider.
Members can log in to see which insurers genuinely stand out. If you’re not already a member, join Which? and get full access to these results and all our reviews.
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Can’t find the policy you’re looking for?
This table lists only the top policy offered by each insurer. However, they might offer other policies with fewer features, often at a lower price.
We’ve still scored these policies. You can find the scores in our travel insurer reviews, which cover the biggest and best brands.
If a brand isn’t listed in the table it means it didn’t take part in our survey this year and hasn’t been reviewed.
How we analyse travel insurance
We analyse and rate 61 key elements of travel insurance policies to come up with the overall policy score. We assess how important each individual element is to travellers when choosing and using a travel insurance policy, and factor this in when calculating our total policy score.
Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. We then adjust the impact the more and less important elements have on the overall policy score.
This year, the average policy score across all policies reviewed was 63%
Get A Quote For Allclear Travel Insurance And Apply Securely
Find out if AllClear Travel Insurance can cover you for your next trip, whether it’s in Australia or abroad. This insurance provider offers a range of single and multi-trip policies, specifically catered towards the over 50’s. Compare all of its insurance plans using our table below.
Who is AllClear?
AllClear specialise in medical travel insurance. If you have a pre-existing condition or have been excluded by other travel insurers for an illness or injury, check out AllClear’s policies because they consider all conditions.
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Who Underwrites AlClear Travel Insurance?
AllClear Travel Insurance is underwritten by Mitsui Sumitomo Insurance Company, ABN 49 000 525 637, AFSL 240816.
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Check Our Tables And Reviews
Our experts have assigned each travel insurance policy a policy score, reflecting how comprehensive the cover is, as well as a dedicated Covid cover rating .
If you’d like to learn more, we’ve created dedicated reviews of the biggest and best insurers. Click on the links in the table below to find them.
Book With A Which Recommended Holiday Provider
If a package holiday firm cancels your holiday, or airlines can’t fulfil flights, you’re entitled to a refund by law.
Unfortunately, in the wake of Covid, not all travel providers fulfilled their legal obligations. For peace of mind, opt for one of our Which? Recommended Providers.
- Find out more: Your legal rights with package holiday companies
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Where Does Allclears Contribution To Diabetes Uk Go From Sales Of This Insurance Policy
It is used to support all of the valuable help and services we provide to people with diabetes. And, to fund research projects. A proportion of the funds received by Diabetes UK from AllClear may be used for developing and marketing our relationship with AllClear and the services it offers to our supporters.
Having Had A Bad Experience With Just
Having had a BAD experience with Just Travel ) the office would NOT be open and that therefore it would be essential to book ON LINE), we were pleased to receive an email from Alfie Southwick offering help and advice about booking on line. We were also pleased to be informed by Alfie that by booking on line with you, we would automatically receive a 10% discount. Thanks for his help!
Date of experience:02 January 2018
Date of experience:02 January 2018
Date of experience:02 January 2018
Clear and easy to navigate through the various criteria required. Quotes are clear too.
Date of experience:02 January 2018
This is this second time I have got holiday insurance through AllClear – I find the website quick & easy to use – with no complications
Date of experience:02 January 2018
a bit difficult to talk to. wont send you email to confirm quote . not a happy experience
Date of experience:02 January 2018
Reply from AllClear Travel Insurance
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The Uks Leading Travel Insurance Providers Reviewed
If you’re looking for a travel insurance policy, the experiences of others can be an excellent indicator of what to expect. So what are people like you saying about some of the UK’s leading travel insurance providers?
- Online reviews can provide helpful information on the strengths and weaknesses of travel insurance providers.
- Customers praise the leading UK travel insurers for customer service, ease of buying insurance and affordability of the policies for those with pre-existing medical conditions.
- Some customers have been let down by claims processes, especially in the wake of the coronavirus pandemic.
- You can look at online reviews to get an idea of the UKs best travel insurance providers before comparing different policies.
Allclear Travel Insurance Reviews
Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling…and giving you piece of mind, whether you’re enjoying a sun swept beach or on an adverture-packed holiday. But with so many different…
Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling…and giving you piece of mind, whether you’re enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our AllClear travel insurance reviews can help you find out what other travellers have to say. You can also write your AllClear travel insurance review too! This will help others who are trying to decide if this company is right for their next holiday!
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Insurance Cover For Many Medical Conditions
My wife and I have purchased travel insurance with AllClear 4 times. We have had one relatively small medical hospital claim for my wife from a trip to Portugal this year. We were reimbursed about 4 weeks after lodging the claim.I am 70 years of age, I have a number of heart related conditions, and I have had approximately 20 other travel insurance providers reject my request for cover. One other co told me it would sell me cover for Asia or Europe, but not for our regular destination Mexico and the Americas. However, recently I received an…
Why Can I No Longer Get My Policy Cheaper Online
AllClear are medical travel insurance specialists and are able to cover many people who cannot get cover elsewhere.
It costs far more to run a contact centre so prices could not be lowered to match online pricing but we believe this is the fairest way to ensure that all customers receive comparable pricing when buying either on or offline. We can still guarantee that when buying through www.insuremydiabetes.org,uk either online or by calling free phone 0808 168 8711 that Diabetes UK supporters will pay the same as customers who get a policy direct from AllClear.
We are also introducing promotional offers throughout the year that will now be available to supporters who purchase a policy either online or by calling free phone 0808 168 8711.
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Allclear Travel Insurance Products
AllClear Travel Insurance offers travel insurance solutions to travelers of any age for almost any destination. It specializes in covering pre-existing medical conditions, which sets it apart from many other providers.
Travelers taking a single trip can purchase one-shot insurance, while those who travel multiple times per year should consider a multi-trip plan that covers all trips.
You can purchase a single trip policy up to 12 months before your travel is scheduled to begin, with cancellation kicking in right away. You can get an online quote for trips lasting up to 92 days.
Annual multi-trip plans offer 12 months of coverage for all trips within the same region, up to 45 days each. Region means one of the following:
- Worldwide excluding North America and the Caribbean
- Worldwide including North America and the Caribbean
Whether you should opt for a single or multi-trip plan depends on the length and number of your trips. AllClear advises that an annual multi-trip plan is usually cheaper if you travel three or more times per year.
AllClear offers three primary plan, available for both single and multi-trips:
I Have Numerous Pre Existing Medical
I have numerous pre existing medical conditions and All Clear Travel Insurance quoted me to include all of these. I couldn’t get similar cover elsewhere in spite of endless research. I recently renewed my All Clear policy and was pleased to qualify for a renewal discount. I would have no hesitation in recommending All Clear to anyone who suffers with pre existing illnesses. The staff are knowledgeable and answer any questions you may have. Great customer service and great value.
Date of experience:04 August 2020
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Can You Trust Online Travel Insurance Reviews
You can find a lot of great information from online reviews. Websites like TrustPilot provide trustworthy reviews of the UK’s leading travel insurance providers. You can get a great overall view of an insurer when looking at reviews. However, you always want to take the reviews with a pinch of salt. You can’t know the individual circumstances behind the complaints.
Pros And Cons Of Allclear Travel Insurance
Pros:
- No age limits. You could be 120 years old and still be covered by AllClear.
- No pre-existing conditions are excluded outright. If youre having trouble getting a policy with another provider, AllClear might be what you need.
- Comprehensive cover. AllClear offers comprehensive travel insurance
- Offers both single trip and annual multi-trip cover. Cover is available as a single trip policy if youre making a one-off journey or as an annual multi-trip policy for frequent travellers.
Cons:
- Policies can be pricier. Travellers with higher risk generally need to pay higher premiums, but the additional cost is worth the peace of mind knowing that you’ll be covered .
- You need to fill out a long form before you see a price. While this may take you a few minutes, it’s worth the time declaring all your medical conditions to know that you’ll be covered.
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Worst Insurance Company On The Market
AllClear Travel Insurance are firstly underwritten by Insure N Go – not a reliable company. They took five weeks to respond to my email asking to use our cooling off period and said it was ‘too late’ and took our money. Their disregard of customers and rude customer service agents are a disgrace and this company should be shut down. Do not use their products and consider yourself pre-warned. and from Customer Service are who we finally had dealings with and told me to post a complaint to their Dispute Resolution Centre – again, what a laugh in this current day and age that their Dispute Resolution Centre is only available via post!!!!
- Value for Money
Why Is There Now An Admin Charge
AllClear as a business has grown rapidly in more recent years it has seen a substantial increase in the number of queries they have received to change details such as address, destination/region and of course medical changes. This has put increasing pressure on their contact centre as they do handle both on and offline admin changes. In line with many other businesses an admin charge has been implemented for policy change details after fourteen days of inception. At £10, AllClear believe they are at the lower end of the scale for this service.
The majority of admin changes do come within two weeks of purchase and we should emphasise that there is no charge if changes are made within the first two weeks.
There is currently no notification of this on the web. But those people who buy on the web will be told very clearly if they need to contact AllClears contact centre to make a change that a charge will apply. AllClear will be looking into where they could make this visible on the website for further clarity.
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Spoke To Tyler Who Was Excellent With
Spoke to Tyler who was excellent with all his questions and informationavailability. Very polite and pleasant. This is the 3rd time I have travel Insurance with All Clear and I cannot speak highly enough for them.They do everything they say they will do.Mrs Nayler
Date of experience:August 08, 2018
Date of experience:August 08, 2018
Allclear Is Really All Clear
A pretty straight forward website with very clear instructions on how to proceed. The policy choices and requirements are clearly laid out and straight forward to select. It was easy to compare with the details from other sites as the information was presented is a very similar format and order. Although slightly more expensive the cover quoted was of a realistic level for the number of existing medical conditions relevant to both travellers. It will be interesting to see how much the premium increases year on year.
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Allclear Travel Insurance: Whats Included
AllClear travel insurance plans include coverage for all ages and most pre-existing medical conditions.
And what exactly is a pre-existing medical condition? Some are considered pre-existing if youve ever experienced symptoms. Others are pre-existing if youve received treatment or exhibited symptoms in the last five years. Its all explained on AllClears website when you get an online quote and answer a brief medical questionnaire.
What about coverage? Heres the key takeaway:
- Medical expenses up to £15,000,000
- Trip cancellation and curtailment up to £5,000
- Baggage and personal items up to £3,000
Below is a little extra info showing how coverage varies by plan. For more information, refer to the insurance policy booklet.
| Benefit | |
|---|---|
| Unused excursions | £500 |
Looking at this table, you might notice that the AllClear Platinum plan isnt that different from the AllClear Gold Plus plan. But what sets the Platinum plan apart is that none of the coverage limits are subject to an excess . That isnt the case with the AllClear Gold and Gold Plus plans. Excess amounts vary per coverage category, so consult the policy booklet for more information. The AllClear Platinum plan also includes coverage for cruises.
You can add winter sport and golf coverage to any plan for an additional premium. Again, consult the policy booklet for more info.
A Traveler With Cancer Is Still A Traveler
Shopping for travel insurance when having a cancer diagnosis had put me in a very bad place and beginning to dispair- Julie was a breath of fresh air , listened had empathy and above all came up with 3 quotes that werent 3x the price of the holiday. I know an insurance company can only be really reviewed on how they respond when you need them, but well done AllClear you helped me through the first hurdle and treated me like a fellow traveller and not a victim – I hope I dont need your services but if I do I am relying on them to be as good as your sales person Julie – many thanks
Date of experience:August 08, 2018
Each and every adviser was clear and helpful. I’d like to thank Charlotte, James and Ali for their excellent service.
Date of experience:August 08, 2018
Easy website to understand done what i needed so no problem. Thanks
Date of experience:August 08, 2018
Quick way to get your Holiday Insurance and a choice of Quotes to choose from.
Date of experience:August 08, 2018
Were good at answering all my medical questions mymind now at rest
Date of experience:August 08, 2018
Insurance costs for a single trip go from £93 to £360 in one year. Not very good at all.
Date of experience:August 08, 2018
Reply from AllClear Travel Insurance
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All Clear Were Very Helpful
All clear were very helpful.I have a complicated medical history and allclear were sensitive about it and able to provide me with cover.
Date of experience:September 07, 2022
I was able to renew our annual travel insurance online and it was straightforward and easy.
Date of experience:September 10, 2022
Read 3 more reviews about AllClear Travel Insurance
i spoke to a lady called maxine she was very helpfull and explained everything very clearly
Date of experience:September 08, 2022
Read 1 more review about AllClear Travel Insurance
Date of experience:September 10, 2022
Date of experience:September 10, 2022
Read 1 more review about AllClear Travel Insurance
I obtained insurance for a short trip to Ireland. The web site is clearly and easy to navigate,with different insurance options clearly laid out. The price I was given was competitive and the policy features are appropriate for me.
Date of experience:September 08, 2022
Read 1 more review about AllClear Travel Insurance