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Fidelity Life Insurance Customer Service

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A Day in the Life of a Customer Advocate Associate at American Fidelity

$148/monthover $2,600as much as 242%Insurance Disclosure, LLC is a licensed insurance producer . services are only available in states where it is licensed. may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

Fidelity Life operates entirely online and over the phone, focusing on providing affordable life insurance with simplified underwriting practices. It offers a few different types of life insurance, including term, guaranteed issue and whole:

How To File A Claim With Fidelity Life

When you purchase a Fidelity Life insurance policy, it may be a good idea to let your beneficiary know how to file a claim after you pass. Preparing this information ahead of time may reduce some stress in what is likely to be an emotional time. To file a life insurance claim, your beneficiary will need to provide your name, policy number, date of birth, date of death and the cause of your death. They will also need to provide a certified death certificate.

When your beneficiary is ready, they can file a claim with Fidelity Life by:

Your beneficiary can then mail this information to Fidelitys customer support team. For the companys claims mailing address, please contact the company directly at 1-800-369-3990.

Fidelity Life Insurance Review

A variety of policies available without a medical exam

We recommend the best products through an independent review process, and advertisers do not influence our picks. We may receive compensation if you visit partners we recommend. Read our advertiser disclosure for more info.

Fidelity Life

Our Take

While customers may appreciate the ease of Fidelity Lifes no-medical-exam application process, the companys high number of customer complaints is cause for concern. Fidelity also offers relatively low coverage limits and few customization options on its policies, and term policies arent convertible. Plus, better pricing is available elsewhere.

  • No-medical-exam coverage available to most applicants

  • A range of policy options for seniors

  • Terminal illness rider included with final expense policies

  • High number of complaints with the NAIC

  • No conversion options for term policies

  • Few available riders

Fidelity Life was founded in 1896 and is headquartered in Chicago. The company has been an innovator in online applications for life insurance and was one of the first to go paperless. As of the end of 2021, Fidelity Life had $39 billion in life insurance policies in force. The company is licensed to provide life insurance in Washington, D.C. and all states except for Wyoming and New York.

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Customers Who Are Deaf Hard Of Hearing Or Have A Speech Impairment:

  • Use your preferred technology and dial 711 to contact us using the FCC Telecommunications Relay Service or
  • Users of American Sign Language may use their preferred provider to contact us using Video Relay Service .

Important Information

Keep in mind that investing involves risk. The value of your investment will fluctuate over time, and you may gain or lose money.

Fidelity Life Corporate Sustainability

Fidelity Life Insurance Review

Fidelity Life is committed to corporate sustainability and giving back to the community. The company partners with a variety of organizations, including the Greater Chicago Food Bank, Insurance Industry Charitable Foundation and the National Multiple Sclerosis Society. Fidelity Life agents and employees volunteer regularly with these charities and others.

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Im New To Life Insurance And I Received Excellent Service

I had a lot of questions because getting life insurance was new to me. Mr. Leonard Khizickia answered all of my questions, was very polite and professional. Mr. Khizickia provided me with multiple options and explained them all to me. The physical examination I needed was simple and convenient to schedule.

Date of experience:December 12, 2022

Reply from Fidelity Life Association

Hershel,Wow! What an fantastic review. We are happy to hear Leonard was able to check every box and more for you and your family.Stay well, Meghan

Fidelity Investments Life Insurance Company

Fidelity Investments Life Insurance Company was founded in 1987. Headquartered in Boston, Massachusetts, the company offers annuities and life insurance products. Their parent company is Fidelity Investments, with more than $3.9 trillion of assets.

Fidelity Investments is an international provider of financial services and investment resources that help individuals meet their financial objectives. Once known primarily as a mutual fund company, Fidelity has adapted to meet the changing needs of its customers.

Login to your Fidelity account here. If you have a question about your policy, you can also reach customer service by phone at 800-642-6974.

Rating Information

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For Questions Regarding Fcra Info:

Milliman Intelliscript

Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Products are underwritten by Americo Financial Life and Annuity Insurance Company or Great Southern Life Insurance Company , Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct life insurance business in the District of Columbia and all states except NY, and health insurance business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct health insurance business in the District of Columbia and all states except NJ, NY, and VT.

United Fidelity Life Insurance Company Insurance Quotes

Vulnerable Customers: The view from Fidelity

If you already have United Fidelity Life Insurance Company insurance quotes then be sure that you compare your quoted United Fidelity Life Insurance Company insurance plans with insurance quotes from many other top insurance companies so that you can find the very best insurance plan for your needs. Enter your zip code for free insurance quotes now!

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Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his familys insurance agency, FCI Agency, for 15 years. He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. Hes also been featured on sites like

Written byDaniel WalkerLicensed Auto Insurance Agent

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his familys insurance agency, FCI Agency, for 15 years. He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. Hes also been featured on sites like

Its All About You We Want To Help You Make The Right Coverage Choices

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships dont influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

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United Fidelity Life Insurance Company Additional Information

United Fidelity Life Insurance Company is a Stock company that was incorporated on 1977-08-31. United Fidelity Life Insurance Company is a Life insurance company and has assets of 572,102,607, capital of $4,000,000, and a net surplus of $192,474,437.

The president of United Fidelity Life Insurance Company is William Todd Marden, the treasurer is Mark Fallon, and the secretary is Waldo Park. United Fidelity Life Insurance Company insurance plans include health and life.

United Fidelity Life Insurance Company is located in Kansas City, MO and the phone number for United Fidelity Life Insurance Company claims, customer, service, and additional information is 391-2000.

How We Make Money

Fidelity Life Insurance Review

The offers that appear on this site are from companies that compensate us. This compensation may impact how and where products appear on this site, including, for example, the order in which they may appear within the listing categories. But this compensation does not influence the information we publish, or the reviews that you see on this site. We do not include the universe of companies or financial offers that may be available to you.

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What Is Term Life Insurance And Why Is It Important

If you were to pass away unexpectedly, would your loved ones still be able to live the life you wanted for them? Term life insurance is a simple, flexible, and affordable way to ensure they could. The financial protection it provides your family can help them maintain their lifestyle, save for college and retirement, cover day-to-day expenses, or anything else they need.

Start by deciding if you need 10, 15, or 20 years of protectiongenerally long enough to cover the period of time where youll have the most expenses. Then, choose the amount of protection you need, whether its $250,000, $10 million, or anything in between.

Thats it! You can now go back to living your life knowing the people who depend on you will be OK.

How To Enter Your Username And Password

Usernames and passwords containing letters need to be translated to numbers to enter them in a Fidelity phone system. Use your telephone keypad to convert the letters to numbers. There is no case sensitivity. Substitute an asterisk for all special characters. Here’s an example:

This illustration shows a typical telephone keypad layout. To enter a username, for example, Smith123, press 7-6-4-8-4-1-2-3.

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Fidelity Life Tools And Benefits

In addition to traditional life insurance, Fidelity Life also offers accidental death insurance. This policy provides a death benefit if the policyholders death is deemed accidental. Fidelitys accidental death insurance is available for people between the ages of 20-59, with coverage rating from $50,000-$300,000. A medical exam is not required.

Southern Fidelity Insurance Company

Find Your Fidelity: L’s Story
2022 CA 001008
Guaranty Association: Florida Insurance Guaranty Association, South Carolina Insurance Guaranty Association , Louisiana Insurance Guaranty Association , Mississippi Insurance Guaranty Association
Type of Coverage:
See Below

On September 15, 2022, the Department mailed 9,707 Proof of Claim forms via the U.S. Postal Service. The deadline for filing a POC is June 15, 2023.

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Our Methodology: How We Review Life Insurance Carriers

We designed a comprehensive ranking methodology based on consumer priorities and life insurance company fundamentals to rank more than 90 insurers across five general categories: financial stability, customer satisfaction, product and feature variety, the overall buying experience, and cost.

In order to do this, we collected over 5,000 data points and scored each company based on 55 metrics. We grouped metrics by category to see how insurers performed in each we then weighted category scores to determine how companies performed overall.

Fidelity Life Insurance Review 2023

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Elizabeth Rivelli is a contributing insurance writer for Bankrate and has years of experience writing for insurance domains such as The Simple Dollar, and NextAdvisor, among others

Amy Sims is a managing editor for Bankrate, leading a team responsible for creating educational insurance content.

At Bankrate we strive to help you make smarter financial decisions. While we adhere to stricteditorial integrity,this post may contain references to products from our partners. Here’s an explanation for how we make money.This content is powered For more information, please see ourInsurance Disclosure

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Is Fidelity Life A Good Insurance Company

Bankrates insurance editorial team prides itself on the knowledge weve gained through our 47 years of combined industry experience. We know firsthand that finding the right life insurance company isnt a decision to take lightly, so we conduct extensive insurance carrier reviews to help our readers make educated decisions about their coverage needs.

Fidelity Life might be a good insurance company, but it depends on your circumstances. Thie carrier might be an excellent option for older adults since it has term and whole life policies specifically tailored for seniors. Additionally, many of Fidelity Lifes RAPIDecision® program relies solely on a health questionnaire, making the company a contender for those who want life insurance without taking a medical exam. However, the companys customer service may be lacking, at least when measured against its NAIC complaint index score. To find out if Fidelity is the best life insurance company for you, it may be a good idea to speak with an agent and request a quote.

Fidelity Life Insurance Endorsements

Fidelity Life Insurance Review

Although adding an endorsement, or rider, to your policy will likely increase the cost of your life insurance, doing so can help tailor your policy to meet your specific needs. One of the biggest perks of Fidelity Life is the diverse selection of life insurance endorsements the company offers, including:

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Other Fidelity Life Perks Worth Considering

To accompany its life and accidental death insurance policies, Fidelity Life also offers:

  • Life Insurance 101: Life insurance can be complicated. Those new to life insurance may find this informational repository helpful. Here, youll find dozens of articles that cover many topics, including life insurance basics and policy management.
  • Online customer accounts center: Fidelity Life policyholders can make changes to their account or chat with a customer service representative through the companys online customer accounts center.

Transfer An Account/transfer Of Assets

Send a paper copy of your statement from your current financial firm, completed paper copies of the TOA form, and other documents as requested.

Fidelity Investments

Important Information

Keep in mind that investing involves risk. The value of your investment will fluctuate over time, and you may gain or lose money.

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Fidelity Life Customer Satisfaction

Finding the best life insurance policy isnt just about cheap premiums its also important to ensure that the company meets your customer service expectations. J.D. Power did not include Fidelity Life in its 2022 life insurance study, so to evaluate customer satisfaction, Bankrates insurance editorial team analyzed the National Association of Insurance Commissioners Complaint Index Report.

To help you interpret Fidelity Lifes NAIC complaint index score, first, know that the NAIC compiles customer complaints it receives about an insurance company. It then issues the company an overall complaint index score and a score for each product line it sells. If a company has an average number of complaints for a carrier of its size, it will have a complaint index score of 1.0. A score higher than this means that the company gets more complaints than average, and a score lower than 1.0 indicates fewer complaints.

With that said, Fidelity Life has an overall NAIC complaint index score of 1.64, and an individual life complaint index score of 2.74. A score of 2.74 indicates that, on average, Fidelity Life gets almost three times the amount of customer complaints about its individual life insurance compared to equivalent companies.

Who Is F& g

Fidelity: Year One

Were the people who collaborate with your financial advisor or agent to ensure your prosperity. We help them find the product that best serves your needs. Working together with agents, we become something greater we become agents of possibility, agents of empowerment, agents of stability and confidence in a volatile world.

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