Highlighted Features: National General Smartservices And National General Motor Club
National General also offers SmartServices, a suite of specialized services designed to elevate the customer service experience. These services include:
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Covers roadside services, including towing up to the specified coverage limit | |
SmartDrive | Picks you up and covers a rental vehicle comparable to your own if yours is damaged in a covered accident |
SmartInspect | Covers vehicle inspection at the location of your choice after your vehicle receives repairs for a covered accident |
SmartReplacement | Connects you with an expert who can help you identify a replacement car after a claim and offer you special pricing on GM vehicles |
SmartValet | Drops off a rental car and takes your damaged vehicle to the shop for repairs. After repairs, National General returns your vehicle to you and returns the rental vehicle as well. Only available to customers with rental car reimbursement coverage |
Another benefit that National General offers is its branded National General Motor Club. Members of the motor club receive a number of benefits, including:
- Trip routing and maps
- Vehicle repair check guarantee
- $750 reimbursement of emergency expenses
Membership comes in three tiers â elite, standard and basic â and different tiers have different caps on the number of service claims you can make per year.
What To Expect From National General Homeowners Insurance
MoneyGeek reviewed National General homeowners insurance to help you determine what to expect when purchasing a policy from this insurer. We outlined several of National Generals helpful features and services.
Getting a quote
National Generals online tool allows customers to get personalized homeowners insurance quotes. You can also obtain a quick quote by calling 1-800-462-2123.
Customer support
If you have any questions or comments about National General homeowners insurance, you can call 1-888-325-1190 and speak to a company representative.
Filing a claim
National General allows you to file claims in various ways. You can chat with customer support online, call 1-800-325-1088 or email . You may also file a claim via the claim center on the companys website.
Auto Insurance Buying Guide
Before you compare car insurance companies, youll need to collect some basic information. This includes the driving history of everyone who will be on the policy, as well as facts about your car, such as safety features and annual mileage driven. Youll also want to determine which types of coverage you need. For example, do you want only the bare minimum insurance that your state requires, or do you need more extensive coverage, such as gap insurance or rideshare coverage? Check that each company youre considering has the options you want.
When comparing rates among insurers, make sure each is offering the same coverage limits and deductibles. You may not want to make your decision based on price alone. Look at how many consumer complaints each company has, as a high number of complaints could be a red flag about the quality of service you’ll receive.
Depending on which company you choose, you may be able to buy insurance online, over the phone or through an agent. For more guidance, see how to get car insurance.
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National General Vs Other Insurance Companies
National General auto insurance is one of the largest high-risk car insurance carriers by market share. It competes with other major providers, like Progressive and The General. Before choosing a car insurance company, drivers should compare multiple providers to see which one meets their unique needs and fits their budget. Here is how National General compares to Progressive and The General:
Final Word On National General

Founded in 1939, National General has grown to become one of the largest insurance companies in the United States. The Winston-Salem, North Carolina-based company offers auto, home, RV, and motorcycle insurance across the United States.
In 2021, insurance giant Allstate acquired National General. The company closed the $4 billion acquisition on January 4, 2021. Moving forward, National General will be headquartered in New York City and maintain a network of 42,300 independent agents across the United States while adding 1% to Allstates nationwide market share.
To learn more about National General or to request an auto insurance quote today, visit the company online at NationalGeneral.com.
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National General Auto Insurance Review
National General is an American car insurance company that traces its roots back to 1939. Today, the company offers a range of auto, health, home, motorcycle, and RV insurance policies.
National General is available across the United States. But is National General the right auto insurance company for you? Should you buy car insurance through National General? Keep reading to discover everything you need to know about National General auto insurance.
About National General Car Insurance
Since 1939, National General Insurance has sold car insurance coverage across the United States. According to its website, it takes pride in listening to its consumers and delivering inexpensive coverage with exceptional service. It provides auto insurance, health insurance, home insurance, motorbike insurance, and recreational vehicle insurance.
The National General Insurance Company, formerly known as GMAC Insurance, is one of the largest car insurance companies in the United States, with over 100 years of expertise. Optional coverages and discounts are available depending on what you insure with the provider and a variety of discounts that may apply to your policy.
National General’s extensive roots in car insurance help set it apart from competitors in terms of experience, as it began in the automotive business.
National General Auto Insurance offers a variety of cost-cutting reductions and compensates policyholders for driving safely and making otherwise decisions off the road. AM Best has given it an A- financial strength rating.
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National General Insurance Review: Usability And User Reviews
- Plenty of reassuring independent ratings
- A+ rating and Accreditation from the Better Business Bureau
- Rated as excellent by the credit rating agency, A.M. Best
The expansive reach of National Generals network means that user experiences are likely to differ considerably region to region and with individual practitioners and institutions, but there are plenty of reassuring independent ratings that make the company a worthwhile choice. National General can boast a solid foundation, having been a leader in the insurance industry for some eighty years.
The company generally has good reviews, including an A+ rating and Accreditation from the Better Business Bureau . They note that National General satisfies complaints in a timely manner and interacts with customers regularly. General customer reviews are positive with relatively few complaints regarding the filing process and payment of claims. National General has also been rated as excellent by the credit rating agency, A.M. Best. This indicates a strong reputation for creditworthiness and ability to pay claims and meet future financial obligations.
The National general website is very straightforward to use, with intuitive navigation for potential customers to ask for and receive quotes, as well as for existing customers to access their health records and upcoming appointments, and finding healthcare professionals in their region.
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We believe everyone should be able to make financial decisions with confidence. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free.
So how do we make money? Our partners compensate us. This may influence which products we review and write about , but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services.Here is a list of our partners.
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National General Home Insurance Review Highlights
National General Insurance offers basic homeowners insurance policies, as well as coverage for renters and condo owners.
A homeowners insurance policy from National General protects your home and personal belongings from damage caused by covered risks such as fire, falling trees, theft, and more. It also covers medical bills and legal fees in case a guest gets hurt or their property is damaged at your home.
For condo owners, an insurance policy from National General will cover your belongings and parts of your dwelling that your buildings master policy might not cover. National General condo insurance will also pay for extra living expenses should your unit or building need repairs from a covered loss.
National General offers renters insurance policies with affordable, flexible payment plans, too. Overall, National General has reliable home insurance options for a variety of situations and budgets.
How Can I Get The Lowest Auto Insurance Rates Possible
To get the lowest rates possible, start by reviewing the discounts available from National General Insurance. If youve enrolled in all of the discount programs that apply to you but youd still like your monthly rate to be lower, you have two options: choose higher deductibles and/or lower coverage limits. Just know that these options will result in you paying more out of pocket if you need to file a claim. Remember not to cut back on the coverage you need just to save a little money each month its much more important to have adequate coverage than to find the lowest possible price.
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National General Health Insurance: Our Thoughts
Health insurance through National General can be a great choice if you want cheap, temporary coverage. The company offers a variety of products, including short-term health, supplemental and dental insurance. You can use the company’s online portal to purchase health insurance or login to your account to view policy details, monitor your deductible and cancel your coverage.
You might need short-term health insurance if you:
- Missed Affordable Care Act open enrollment
- Switched jobs and are waiting for your new benefits to begin
- Need a temporary low-cost insurance alternative
- Are a student and are losing your parents’ coverage
National General Motor Club

National General Motor Club is available to all National General auto customers. The plan is for eligible members driving any car. Options start at $59 per month it also includes 24/7 roadside assistance. It includes discounts for entertainment, dining, and retail stores through its PerksConnect partnership. Free maps are included as well as a personalized trip-routing package based on your destination, departure and arrival dates, and preferred route. You receive your trip kit by mail it will arrive printed, bound, and trip-ready. Other eligible family members can also receive benefits.
There are three options to choose from: Elite, Standard, and Basic. The Elite plan offers some nice extra coverage options. It includes trip interruption insurance collision mechanical failure legal defense auto theft deterrent award arrest bond hospital emergency room bond and up to $500 in personal check guarantee for vehicle repairs. The family elite plan has a $119 yearly membership fee.
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National General Home Insurance Reviews
National General is accredited by the Better Business Bureau and holds an A+ rating from the organization. Customers give it 3.5 out of 5 stars, which is fairly high for an insurance company.
Heres a sample of National General home insurance reviews left on the BBB:
Willene M. said:
One of the most outstanding businesses when it comes to professionalism and customer service.
Catrina L. said:
The fact that I cannot see my documents online is baffling. I literally have to get on a chat with someone in order to get my documents. Good luck getting a timely response from anyone either. I was on the chat for well over an hour to get one document . . one! The website is useless and so is their customer support.
How Do I Get The Cheapest Car Insurance
National General isnt known as the best option if youre looking for a deal. The easiest way to get the cheapest rate on your car insurance policy is by shopping around. Insurify is the easiest way to compare quotes side by side because we do all the legwork to go through millions of quotes from hundreds of companies in the market. Saving big bucks can take just minutes!
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Types Of Auto Insurance Coverage Offered By National General
National General offers car insurance to meet and exceed minimum requirements in your state. You can buy minimum liability coverage through National General. Or, you can buy full coverage car insurance. Available coverage options include:
Liability Coverage: National General offers liability auto insurance, including bodily injury and property damage liability coverage. Most states require liability coverage, which protects other drivers from your actions.
Collision Coverage: Optional in all states, collision coverage is part of full coverage car insurance and pays for damage to your vehicle after an accident.
Comprehensive Coverage: Also optional in all states, comprehensive coverage covers theft, weather damage, collisions with animals, and other incidents not covered by collision coverage. National General offers comprehensive coverage in all states.
Medical Payments Coverage:Medical payments coverage covers certain medical bills resulting from a car accident. Its optional in all states and functions similar to health insurance.
Personal Injury Protection : Required in a small number of states, personal injury protection works similar to medical payments coverage and covers certain medical expenses resulting from a car accident.
Auto Protection Coverage: National General offers auto protection plans that function like an extended warranty. Available on new cars, National Generals auto protection coverage helps pay for unexpected breakdowns on newer vehicles.
Financial Stability And Customer Service Ratings
GMAC Insurance is rated as A- Excellent financial strength rating from the A.M. Best insurance rating organization.
National General has an “A+” rating with the Better Business Bureau. The company received 4.49 out of 5 stars based on 344 reviews.
In customer service ratings, J.D. Power & Associates ranked National General Insurance Company with a 2 out of 5 in purchase experience. It was also ranked a 3 out of 5 in claims satisfaction and overall customer satisfaction. There are no current ratings for National General with J.D. Power & Associates.
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National General Car Insurance Rates By Age
If you’re attempting to figure out how much National General Auto Insurance car insurance will cost, keep in mind that auto insurers assess risk and establish rates based on a variety of criteria. Because each business has its policies and weights these criteria differently, it’s critical to compare quotes from numerous insurers to obtain the best rates.
National General distributes coverage to “high-risk” drivers, including those convicted of a DUI charge.
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The offers that appear on this site are from companies that compensate us. This compensation may impact how and where products appear on this site, including, for example, the order in which they may appear within the listing categories. But this compensation does not influence the information we publish, or the reviews that you see on this site. We do not include the universe of companies or financial offers that may be available to you.
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Overview Of National General Insurance
National General’s high rates and poor customer service reputation make it a bad fit for any driver who does not qualify for any of the discounts on its extensive list.
National General falls short in the two areas drivers value most: affordable rates and solid customer service. We compared National General’s rates to those offered by three other major national insurers, looking at quotes for male and female drivers at three different ages. Our analysis found that National General’s rates were nearly double and sometimes triple what Geico, the insurer with the cheapest rates for adult drivers included in our study, charged. Similarly, the number of consumer complaints it received was nearly double the national average.
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Unless you qualify for National General’s auto insurance discounts and can use them to get your premiums down, we’d recommend going with another insurer with more affordable rates. To get the best rates for your desired coverage level, compare auto insurance quotes among multiple companies.
Common Questions About National General

What does National General auto insurance cover?
National General auto insurance includes the following coverages: Bodily Injury Liability, Property Damage Liability, Collision, Comprehensive, Medical Payments, Uninsured and Underinsured, Motorist Coverage, Personal Injury Protection.
How to save on car insurance with National General?
National General offers a variety of discounts options to help lower your auto insurance premium, as per listed below: Paid-in-Full Discount, Multi-Vehicle Discount, Safe-Driver Discount, RVs and autos on one convenient policy, Motorcycle Discount, Low Mileage Discount, Affinity Discount, Multi-Policy Discount, Paperless Discount, Anti-Theft Discount, AutoPay Discount.
What is the National General insurance cancellation fee?
To cancel your policy with General Insurance you should call the customer service or contact your agent. Cancellation of a policy before the term expiration date may incur a cancellation fee.
Does National General insurance cover towing?
If your car is disabled, National General Insurance offers optional roadside service and towing to a repair facility, or delivery of gas for any covered vehicle up to the limit specified. It also provides complimentary towing and storage for all covered vehicles in the case of an accident.
What does the National General home insurance cover?
Does National General homeowners insurance cover flood?
How can I save with National General home insurance?
How big is National General Insurance?
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