Main Street America Customer Service
Main Street America allows their customers to file claims online or over the phone at any time. The carrier provides the following customer service options:
- 24/7 phone claims reporting.
| Monday-Friday | 8 am – 4 pm |
The best way to handle your customer service needs is to work with an independent insurance agent. These agents help make customer service easier for you by handling claims and other concerns.
Connect with a Main Street America Agent Today.
Shopping for insurance? Main Street America has you covered.
Available Auto Policy Discounts:
- Loyalty savings and loss forgiveness
- Gated community
- Loyalty savings and loss forgiveness
- Gated community
Before making any final decisions on your insurance company, it is important to learn as much as you can about your local insurance providers, and the coverages they offer. Call your local insurance agent to clear up any questions that you might have. Questions to consider asking include, “What is the best coverage plan for me/my family/my situation?” “What are the minimum coverage requirements in my state and what form of coverage do you recommend?” “Do you guys offer any bundle discounts if I take out both my auto insurance and home insurance with you?” and “What is the average rate of insurance quotes you guys offer?”
Before making any big insurance decisions, use our free tool to compare insurance quotes near you. It’s simple, just plug in your zip code and we’ll do the rest!
Main Street America Car Insurance Discounts
Main Street America offers multiple discounts to help lower your monthly premium.
Here are some discounts you may be eligible for:
- Multi-Policy Discount: Bundling your auto with any other type of insurance from Main Street America can save you cash on your total monthly premium.
- Safe Driver Discount: If you’ve been accident- and violation-free for the past 3 years, you’re eligible to save money with this discount.
- Multi-Vehicle Discount: Insuring more than one vehicle on your policy can save you big on your premiums.
- Paid-in-Full Discount: Receive a discount for paying your entire policy’s premium in one upfront payment at the beginning of your policy term.
- Electronic Funds Transfer Discount: Paying online via Electronic Funds Transfer with your credit card or checking account gets you a discount.
- Mature Operator Discount: Drivers age 65 and over who have completed a mature driver improvement course are eligible for this discount.
- Loyalty Discount: Applicable to policies that have been continuously active for at least one full year.
- Good Student Discount: Full-time high school and college students with a ‘B’ grade average or better are eligible to save money on their rates.
- Student Away From Home Discount: Applies to students at least 100 miles away from home without your vehicle.
- Anti-Theft Discount: For vehicles with active alarm systems.
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Main Street America Insurance Company Description
Main Street America Insurance, established in 1923, was founded on the belief that purchasing insurance is a personal experience based on the unique needs of the individual, family or business. Main Street America offers a wide range of commercial and personal insurance, as well as fidelity and surety bond products, to individuals, families and businesses throughout the United States. The company writes more than $1.1 billion in annual premiums exclusively through independent agents. Main Street America carries an “A” Financial Strength Rating, with a Stable Outlook, and “a+” Issuer Credit Rating from A.M. Best, the insurance industry’s premier rating organization.
What Types Of Insurance Does Main Street America Offer
Main Street America offers a variety of coverage solutions for individuals and businesses. Their products include:
- Business owners insurance
- Renters & condo insurance
- Landlord insurance
An independent insurance agent can help you decide if Main Street America has the right type of coverage to best meet your needs.
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What More Should You Know About Main Street America Group
Main Street America offers flood coverage, which is backed by the National Flood Insurance Program. You can also purchase an umbrella insurance policy to help protect you against personal liabilities.
On Main Street America Group’s website, you can learn more about the insurance products offered by this provider. You can also use the site to find local offices, connect with independent agents, see what coverage is available, and more. If you’d like to get insurance quotes, you have to connect with one of the independent insurance agents in your area.
Existing clients can use the site to save time and manage their auto insurance policy or other insurance coverage whenever they need to. The site lets you look at your documents, view your coverage, make a payment, and even start a claim. You can also use the site to connect with a customer service representative if you have any questions.
Contact Information For Maip Agents
Writing insurance in the Bay State since 1928, we have a long history of serving the insurance needs of individuals, families and small businesses. To help you submit Massachusetts Auto Insurance Plan business to the Main Street America Insurance, please utilize the following information to manage your customers accounts.
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Who Is Main Street America
Main Street America Group, founded in 1923, is an insurance provider that sells in 37 states to families and small businesses. Main Street America Group is made up of 8 different insurance companies: NGM Insurance Company, Old Dominion Insurance Company, Main Street America Assurance Company, MSA Insurance Company, Grain Dealers Mutual Insurance Company, Main Street America Protection Insurance Company, Spring Valley Mutual Insurance Company and Austin Mutual Insurance Company.
Main Street America Customer Reviews
| Clearsurance |
| I switched to Main Street America Group last year and was a little uncertain as I didn’t know a ton about them, but was attracted to their favorable rates. My area was recently hit by a severe thunderstorm with large hail, enough to file a claim for both my auto and home, for which Main Street America Group insures both. I couldn’t be more pleased with the company for both claims. Everyone I’ve interacted with has been extremely responsive to my questions and made the process a breeze compared with other companies I’ve dealt with in the past. I’m glad I made the switch and will definitely recommend them to others. |
| Clearsurance |
| Easy to deal with. You can call them whenever you have a question or stop by the office. You can also pay online yearly, which a lot of companies don’t do any longer. Love the convenience and how they handle problems like accidents. *This review was originally written for National Grange Mutual, but changed to Main Street America Insurance. NGM is an underwriter of Main Street America Insurance. |
| Clearsurance |
| I love this company. Unfortunately down through the years I have had to file claims with them. They’ve been quick timely and more than fair. As well as easy to work with. *This review was originally written for National Grange Mutual, but changed to Main Street America Insurance. NGM is an underwriter of Main Street America Insurance. |
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What Discounts Can You Get With Main Street America
Insurance carriers know that costs impact their clients. For that reason, many players in the insurance industry offer discounts to their clients to help them save money and create a better relationship with the people that they serve. It’s a way that an insurance agency can show you they care, and it helps you get more affordable insurance. Main Street America is no different. This agency provides insurance solutions all over the country and offers you the opportunity to save on your insurance rates in a variety of ways.
Remember, the best way to find out how you can save on your insurance costs is by talking with an insurance professional.
What Discounts Does Main Street America Offer
Main Street America offers many competitive discounts on their coverages, including:
- New vehicle discount: Offered to auto insurance customers who insure a new vehicle.
- Paid in full discount: Offered to customers who pay their entire annual premium up front in one lump sum.
- Multi-policy discount: Offered to customers who purchase more than one type of coverage through Main Street America.
- Electronic funds transfer payments discount: Offered to customers who opt to have their payments made automatically and electronically.
- Loyalty discount: Offered to customers who stay with Main Street America for a set number of years or more.
An independent insurance agent can help you find more information about further discounts and additional ways to save with Main Street America, as well as provide you with quotes and help answer any other questions you may have.
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Policy Issuance And Service
New Business
We only accept the Massachusetts ACORD application for new MAIP business. Applications must be received within seven days of the new business effective date.
Premium charged for a MAIP policy shall be the lesser of the premium calculated using MAIP rates or the premium calculated using Main Street America Insurances voluntary rates. In order to accurately calculate voluntary premium, please provide the information requested in the following form and include a printed copy of the form with the MAIP application:
Contact Our Corporate Office
Are you confused about your policy, wish to make a change or have any other question? Your independent insurance agent is just a phone call away and will help make any changes or answer policy questions. Their name and number are located on your billing statement and policy. Please get in touch with them first and they will likely be able to assist you.
If you still have questions or concerns after speaking with your independent agent, please fill out the form below to send your information and inquiry directly to Main Street America Insurance. We look at every submission and route it to the most appropriate department to provide a response. You can expect to hear from us at the contact information you provide within 10 business days.
All requests/inquiries are handled 8 a.m. – 4 p.m. ET Monday-Friday . You are important to us so we’ll make every effort to address your inquiry as soon as we can.
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Main Street America Insurance Inc
561-737-2958 / 954-454-8686
PROUDLY PROTECTING & HELPING FLORIDA FAMILIES & BUSINESSES FOR TWENTY SEVEN YEARS
CONTACT INFO
8:30 am to 7:00 pm
10:00 am to 3:00 pm
VISIT OUR FAST LIFE SHOPPERincl Quotes for CANCER,CRITICAL ILLNESS, ACCIDENTS and MUCH MORE !
HEALTH INSURANCE
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Short-Term coverage up to 3 years
ALSO NEW 24/7 DOCTOR CALL $9,99/MONTH FOR UP TO 10 HOUSEHOLD MEMBERS.
FOR BETTER DENTAL & VISION HEALTH CLICK “READ MORE”
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MAIN STREET AMERICA INSURANCE, INC SERVING FLORIDA SINCE 1995. WE HAVE EARNED AN A+ RATING WITH THE BETTER BUSINESS BUREAU SINCE 2001 AND ARE MEMBERS OF NATIONAL ASSOCIATION OF HEALTH UNDERWRITERS AND THE PALM COAST ASSOCIATION OF HEALTH UNDERWRITERS
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Main Street America Faq
What is Main Street America’s average claims response time frame?
Main Street America allows customers to file claims at any time through their website or over the phone. The carriers official website does not make a specific claims response time frame promise, other than stating customers will be contacted ASAP after filing.
What is Main Street America’s customer service availability?
Main Street Americas phone line for customer service issues is available at restricted hours, Monday-Friday. The insurance company allows customers to file claims through multiple mediums at any time, including 24/7 over the phone. The carrier also has a social media presence on Facebook, Twitter, and LinkedIn, which makes them more accessible to customers.
What is Main Street America’s claims process?
Main Street America allows customers to file claims through a few different mediums. The official website, however, does not break down a specific claims process beyond informing customers of how to file. If customers have questions about claims, they can reach out to their independent insurance agent, or contact the carrier directly.
Does Main Street America Insurance create a user-friendly experience for customers?
Does Main Street America have good business owners insurance?
- Liability coverage
- Identity theft coverage
- Main line coverage extensions
Is Main Street America a good insurance company?
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What To Know About Main Street America
Main Street America Insurance was founded in 1923, giving the carrier just under a century of experience in the insurance industry. The insurance company offers a large catalog of coverage options for individuals and businesses, including umbrella insurance, auto insurance, commercial auto insurance, business owners insurance, and more. The company is headquartered in Jacksonville, FL.
Main Street America offers its coverage in select states. As of 2020, the carrier reportedly writes more than $1.1 billion in annual premiums. The company works exclusively with independent insurance agents to sell its coverage. Independent insurance agents provide a more personalized, comprehensive experience for customers both while shopping for coverage, and throughout the life of their policy. There are more than 750 Main Street America employees found on their LinkedIn network.
Thanks to its extensive history, amount of insurance in-force, and catalog of coverages offered for individuals and businesses, Main Street America has become known as a financially sound insurance company with a strong outlook for the future. A.M. Best, the leading global credit rating agency monitoring the insurance industry, gives Main Street America an A rating, indicating the carrier is an excellent choice for insurance customers. High ratings from A.M. Best assure customers that Main Street America is capable of offering guaranteed, secure coverage from a trustworthy and reputable insurance carrier.