Is Travelers Insurance Good
Yes, Travelers is a good car insurance option for most drivers. The insurer offers a wide range of discounts and coverage options, which translates to relatively affordable coverage. But, Travelers insurance reviews are often fairly mixed.
After researching Travelers car insurance reviews, coverage and cost, we found a few features that are unique to the company. These include:
- Range of coverage options: Compared to other car insurance companies, Travelers offers a wide variety of car insurance coverage options. Some of the insurers unique offerings include guaranteed asset protection insurance, accident forgiveness and named non-owner coverage.
- IntelliDrive® Program: The IntelliDrive program from Travelers captures data from your smartphone to see how safely you drive. You can receive a discount just for signing up and get further savings depending on your driving habits.
- Discount opportunities: With Travelers, drivers can lower their premium by taking advantage of the companys many discounts.
Pros and Cons of Travelers Auto Insurance
Here are the pros and cons of purchasing a Travelers car insurance policy:
Progressive: Best For High
Our team rates Progressive at 95 percent. The provider holds an A+ rating from both AM Best and the BBB. It also scored highly among other top providers in the J.D. Power Auto Insurance Satisfaction Study.
Progressives Name Your Price® tool is a unique feature that allows customers to set a desired auto insurance rate and see available policies within their budget. Snapshot®, the insurers popular usage-based program, monitors driving habits and gives a discount for practicing good behavior on the road.
Read our full review of Progressive car insurance for information about coverage, discounts, and more.
Travelers Details And Reviews
Travelers is an unshakable industry giant with 30,000 employees and 20,000 independent agents across the United States, Canada, United Kingdom, Ireland, and Brazil. The carrier is currently the only property casualty company included in the Dow Jones Industrial Average.
The carriers most recent financial strength ratings remain excellent across many different organizations, including AM Best , Moodys , Standard & Poors , and Fitch .
Recommended Reading: E And O Insurance Real Estate
Travelers Car Insurance Price
The price you pay for car insurance depends on various factors, and the Travelers rates you receive may not reflect the estimates below. For example, if youve had multiple speeding tickets, at-fault accidents, DUIs and other traffic violations in the past three years you can expect higher rates.
If you have bad credit, youll likely pay more for car insurance unless you live in California, Hawaii, Massachusetts or Michigan. And if youre a young driver 25 or under, your insurance options will be more expensive.
Travelers Auto Insurance Rate Estimates by Age
Age plays a major factor when it comes to finding out what youll pay for car insurance. Our research shows average rates from Travelers are right on par with the national average for teen drivers.
The table below shows average monthly and annual cost estimates for a Travelers policy broken down by age.
| Age |
|---|
Another way Travelers insurance customers can lower their premiums is by enrolling in IntelliDrive®. If youre a good driver, the program can lower your rates after a 90-day tracking period. However, bad driving habits will increase your rates in some states.
Travelers also has a mobile app that allows customers to pay bills, file claims, view insurance ID cards, call roadside assistance and more.
Travelers Insurance Reviews & Ratings
Travelers holds an A rating from the BBB, meaning it meets the BBBs standards for resolving customer complaints in Travelers insurance reviews on the site. It has a customer review score of 1.1 out of 5 stars, which is fairly low, but only about 200 customers have rated the company. Travelers is a multi-billion-dollar corporation, so this is likely not an accurate representation of how all customers feel.
You May Like: Home Owners Insurance In Florida
We Determine The Cost Of The Repairs And The Value Of Your Car Or Property
For auto claims, you take your vehicle to a recommended repair facility for an estimate. If you go to a recommended facility, you will not need to get an additional estimate.
For property claims, protect your property from further damage and work directly with your adjuster to provide them with the information they need to make a determination.
Why Loss Consultation Is Effective
Today, about 20% of Travelers Personal Insurance Auto and roughly 30% of Personal Insurance Property policyholders2 who have had a loss speak to a Loss Consultant to get valuable information that allows them to make an informed decision about filing a claim. Agents also appreciate the way that their Travelers policyholders receive personalized support when they need it.
Don’t Miss: Dental Insurance Major Services No Waiting Period
Fast Efficient And Sympathetic
At Travelers we work closely with our customers to improve the safety and security of their organisations. But, of course, incidents do arise. And when they do, our in-house claims team can be relied on for a fast, efficient and sympathetic service.
Our team is comprised of highly skilled and experienced individuals with good legal and technical knowledge which ensures that they are well equipped to handle all manner of property, liability, motor, professional risks and professional indemnity claims through to final settlement.
Key Features And Benefits Of Our Claims Service
- Agreed claims-handling protocols and market-leading service standards.
- Nominated claims handlers to ensure continuity and good communication.
- Regular updates on all outstanding claims.
- Full consultation with policyholders and their brokers to ensure liability decisions are understood and agreed by both parties.
- Proactive approach to consultation with third-party claimant solicitors to improve the prospects of early settlement.
- Commitment to mediation and alternative dispute resolution.
- Rigorous anti-fraud programme.
- We will acknowledge all new claims within 48 hours.
- We will respond to all policyholder and broker. correspondence within 10 days.
- We will issue settlement cheques within 10 working days.
Also Check: Insurance Companies In New York
Negotiating With Travelers Insurance
Many customers do not realize that they can decline a settlement offer from an insurance company. In fact, if you cash the check, you typically agree that you will not take any further action in regards to the claim. Therefore, do not accept an offer that is too low and do not cash the check if one is provided.
As with many other insurance companies, Travelers Insurance usually prefers to settle claim disputes out of court. Only a small fraction of claims with Travelers end up in front of a judge or jury. While they prefer not to go to trial, they still do put up a fight when negotiating a settlement. For this reason, it is best to have an experienced litigation attorney handle your claim. You will usually come out with a much better settlement that way.
In one case, a motorcyclist was seriously injured in a car accident that was caused by a driver insured by Travelers. The insurance company tried to provide a small settlement, stating that the injuries were not severe. After negotiations assisted by legal counsel, Travelers agreed to a $1.2 million settlement.
In another case, a truck driver insured by Travelers ran a red light and hit another vehicle head-on. The woman in the vehicle was killed and the man was paralyzed. The womans estate filed a lawsuit against Travelers Insurance and the case went to mediation. As a result, the company finally agreed to a settlement of $8.3 million.
The Role Of Data And Technology
Travelers Loss Consultants are trained, experienced insurance professionals who understand the claim process and can provide a preliminary assessment of the physical damage. These Claim professionals are supported by data, analytics and technology that help them offer valuable information to policyholders.
During a consultation, the Travelers Loss Consultant can view a policyholders policy details and history. This allows them to accurately explain the policyholder’s potential coverage and any other relevant policy information. They are trained to help a policyholder assess the appropriate actions the policyholder can take after a loss. For example, a consultation can help a policyholder understand:
- The potential amount of the damage compared to the policy deductible, if the loss typically would be covered by the policy, and depreciation.
- How the claim could impact the policyholders premium.
- Any state laws or regulations that should be considered.
Read Also: Burial Insurance For Seniors Over 60
Travelers Is There When You Need Us
Getting a free insurance quote from Travelers is just the beginning. Our dedicated insurance representatives, independent agents and online auto quote application can provide assistance so you can select the coverage you need and get the discounts you deserve.
And if the unthinkable should happen, you can report your loss 24 hours a day, 7 days a week. Travelers has over 12,000 claim professionals countrywide who are ready to respond with speed, compassion, integrity and professionalism.
Start your auto quote and look for these helpful tools along the way.
Learn more about collision and comprehensive coverage and deductibles
Learn how your changing circumstances impact your insurance
How one-stop insurance shopping can save money and hassle?
See how your coverage compares with our People Like Yousm tool**
Travelers Auto Insurance Discounts
You may be able to receive the following Travelers auto insurance discounts to help you save money on your policy. The best way to find out if you are eligible for any discounts is by getting a quote.
| Travelers Auto Insurance | |
|---|---|
| Get an 8% discount for being a full-time high school or college student and maintaining a B average or higher. | |
| Student Away at School Discount | Get a 7% discount if one of your dependents goes to school at least 100 miles away and leaves their vehicle at home. |
| Driver Training Discount | Get up to an 8% discount for completing an approved driver safety course. |
Because auto insurance rates are so personalized, the cheapest insurer for you may not be the cheapest for your neighbor. We recommend you get free quotes from Travelers and other top insurance companies to compare rates and pick the best deal for you.
Read Also: Nationwide Homeowners Insurance Phone Number
Appeal Your Denied Travelers Insurance Claim With Donotpay
While you purchase insurance to feel protected and have a backup plan, insurers go above and beyond to avoid paying up what you deserve. Sometimes, insurance companies deny claims on the grounds of inaccurate info or coverage issues.
If Travelers tries to weasel out of paying you by denying your insurance claim, you can rest assured that we can help you! With DoNotPays assistance, youll lodge an appeal with ease!
Heres how it works:
We will make sure to compose a promising appeal letter and send it Travelers way at once.
Travelers Insurance Intellidrive Program
The Travelers IntelliDrive program is a way to save money on your car insurance by monitoring and improving your driving habits. Over a 90-day period, a mobile app will track your driving habits, looking for unsafe activities like accelerating too fast or braking too hard.
Maintaining safe driving habits can net you up to 30%, according to Travelers website. However, IntelliDrive can also cause your premiums to go up if you engage in some driving habits that Travelers deems unsafe. That list includes driving late at night, so be sure to consider your own habits and lifestyle before enrolling in the program.
Recommended Reading: Online Home Owners Insurance Quote
Negative Travelers Insurance Reviews
Many negative Travelers insurance reviews have to do with specific situations in which customers are dissatisfied with their claims and customer service experiences.
After many years with Travelers, we have decided to end our policy with them. The claims department was the worst and most inefficient department I have dealt with in the insurance industry in all my years having to deal with unfortunate circumstances.
Lilly G. via BBB
Travelers canceled our insurance and claimed that they sent us letters notifying us of the cancellation. We never received the letters.
AE, via BBB
Well Evaluate Your Loss
Your Claim professional will review your coverage and may meet with you to gather more information. Or, depending on the loss, they may not need to meet in person and can evaluate the loss using documents or photos. As part of their evaluation, they may contact other involved parties and gather additional information. Your Claim professional will keep you updated during this time.
Read Also: Do Va Loans Have Mortgage Insurance
Discounts Available With Travelers
- Multi-Policy Discount: By combining a Travelers auto and home policy, youll be able to enjoy a 15% discount on your total home premium. Youll also secure 10% off your auto premium.
- Protective Device Discount: Save on your premium if you have smoke detectors, fire alarms, interior sprinkler systems, home security systems , and smart home technology.
- Home Buyer Discount: This markdown is for new homeowners, specifically those policyholders that purchased their home within 12 months of the policys effective date.
- Loss Free Discount: This is a deduction for customers who have gone without a claim for a specified time.
- Green Home Discount: You can save up to 5% in premium if you have a green home certification by Leadership Energy and Environmental Design .
For all discounts, except Multi-Policy and Green Home Discounts, youll need to speak with a Travelers insurance agent to verify the actual discount amount as it varies from state to state.
Do I Need To Contact The Travelers Insurance Claims Department To Check My Claim
To check the status of your claim, you can either call the Travelers insurance claims department or view the progress of your claim online.
If you prefer to talk on the phone, call 1 800-252-4633 for individual claims and 1 800-238-6225 for business claims.
In case you want to check the status online, follow these instructions:
Read Also: Small Business Insurance For Llc
If Your Home Has Been Damaged:
- Get the OK to reenter your home. If your home has extensive damage, do not go back inside until cleared to do so by emergency personnel or local government officials, even if the damage is confined to one room.
- Have your info ready. Typically, when you report your claim, you will be asked to provide your name, contact info, policy info, type and date of loss, and a description of the loss and of any injuries. If you have a home inventory, you may want to have it handy. Generally, your claim will be assigned a claim number and a claim professional, also called an adjuster, who will work with you to adjust your claim.
- Take steps to mitigate further damage, such as buying tarps to cover holes in your roof. Be sure to save your receipts.
Filing A Claim With Travelers
To file a claim with Travelers Insurance, you can visit the online claim center or call 1-800-Claim33. Because Travelers Insurance is a large company, they have a procedure in place for handling claims and generally begin the process quickly. However, some people have reported that although they spoke with an adjuster in a timely manner, they did not get what they considered an adequate settlement.
Although they are known to be reasonable, they still do try to resolve claims with as little expense as possible. If you file a claim and receive an offer that is too low, you may want to discuss the matter with an attorney. The first offer may be too low and the company may negotiate a higher settlement once you get your attorney involved.
You May Like: Second To Die Life Insurance
Travelers Insurance Information: Contacts Address Founders Ceo Services And Products
Travelers Insurance is a multinational company founded on 1853 with its headquarters located at New York City, New York, United States and key people behind it being Alan D. Schnitzer. Travelers Insurance currently employs approximately ~30,800 people. Travelers Insurance deals in a variety of industries, such as insurance and financial services and offers products such as Insurance policies, Risk management According to the latest report, Travelers Insurance has generated US$31.581 billion and net income being US$2.622 billion
Travelers Insurance was founded in 1853.
Travelers Insurance competes in a variety of industries, such as insurance and financial services.
To write a complaint about Travelers Insurance and get an answer from the officials of Travelers Insurance, Complaintsboard.com’s objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Travelers Insurance can be filed via the specific Travelers Insurance complaint section.
Travelers Insurance Claims From A To Z
Travelers is an insurance company from Minnesota offering all kinds of insurance except travel insurance . The company boasts coverage options for both individuals and businesses. Regardless of which Travelers insurance claimsyou need to file, this article will help you understand the process better and fast-track it.
Don’t Miss: Auto Insurance Quotes Online Comparison
How To Report Travelers Insurance Claims On Your Own
If you want to file insurance claims with Travelers on your own, you have the following options:
| Can You File Insurance Claims Via | Yes/No |
How Much Does Travelers Insurance Cost
In general, Travelers auto insurance pricing is slightly cheaper than average compared to competitors. Our rate estimates show that the average cost of an annual full coverage policy from Travelers is $1,669 per year or $139 per month. This is for a 35-year-old driver with a good driving record and good credit. The national average for the same driver profile is $1,730.
Recommended Reading: All Clear Travel Insurance Reviews